Unable to access Microsoft Forms

Question

I am having trouble accessing Microsoft Forms. I can access my SharePoint, OneDrive, and the Forms page itself, but when I try and access an existing form or create a new one I am redirected to the sign in page (even though I am already signed in). When I sign in, it simply goes back to the sign in page... over and over and over again...

I have tried different browsers, cleared cache/cookies/etc etc restarted my computer.. nothing is working.

Desktop apps are working fine and are up to date (not that that should matter).

Edit: trying to access the Bookings app leads to a redirect error after about 3o seconds of redirecting.

Trying to access a SharePoint team site through outlook also leads to a redirect error after about 30o seconds of redirecting (see image below).

Answer 1

Hello Izzy! I'm Arissa, an independent advisor and Forms user!

I'm happy to help you!

If I may ask, is your account a school or business one?

Have you tried using Edge to access MS Forms?

Looking forward to your reply! :)

Arissa.

Answer 2

Hi Arissa,

The account is a business account. This email is also associated with a personal account (created before the business one and I've been told it can't be deleted) 

I have never had this problem until this morning. 

and yes I have tried every browser I have. Chrome, Firefox, Edge.

Answer 3

Hi!

This is a regular user community, please post your question here: https://techcommunity.microsoft.com/t5/microsof...

Kind regards,

Arissa.