Share via

In Word, after creating a mail merge, how to save each record as an individual subdocument

Anonymous
2021-05-26T19:13:20+00:00

I am having inconsistent results among users in my company saving each mail merge record as a subdocument. Some users follow the following procedure and end up with multiple Word subdocuments (the desired result). Others follows the same procedure and result in a single Word document with hyperlinks (undesired, as each link must them be opened one by one and "Save As" a new document).

Here is the procedure we're following, with inconsistent results:

  1. Complete the mail merge letter in Word - on the mail merge template, we formatted one data field (the client's name) as a style = Heading 1. These headings/client names do show up like they're supposed to in the Navigation view as "Headings".
  2. After the merge is complete, select Finish and Merge > Edit individual documents
  3. Select View > Outline
  4. Click CTRL+A to select all records
  5. In the Master Document menu, select Show Document > Create
  6. Click File > Save and save the document in the desired location
  7. Ideally, the document saves as individual subdocuments, each named with the data that was formatted as Heading 1 (client name). But for some users, they are resulting with a single Word doc with hyperlinks to individual records.

We have had at least a dozen calls with Microsoft support to try to resolve this issue. Microsoft eventually said they don't have the Word expertise and to post here for help. I'm really hoping someone can help! thank you.

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

Answer accepted by question author

Charles Kenyon 167.6K Reputation points Volunteer Moderator
2021-05-26T19:22:36+00:00

Here are some resources. The first two are Add-Ins; the third is a macro.

I have used all three and they work for me.

Was this answer helpful?

0 comments No comments

1 additional answer

Sort by: Most helpful
  1. Anonymous
    2021-05-31T08:59:39+00:00

    Hi,

    Does Charles Kenyon's suggestion help you? If you have any questions, please feel free to contact us.

    Tin

    Was this answer helpful?

    0 comments No comments