Not able to receive incoming calls in teams

ManmeetKochhar-4320 26 Reputation points
2021-08-17T06:00:18.623+00:00

I am not able to receive incoming calls in teams application. I have tried to reinstall teams application and also reinstalled windows but still not able to receive incoming calls

Microsoft Teams | Microsoft Teams for business | Other
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  1. Barton Chittenden 0 Reputation points
    2023-08-03T14:57:30.54+00:00

    Same issue:

    On incoming teams calls, user can hear the ring but no 'Answer' dialog appears. After the calling party hangs up, user can see the missed call. I checked for system health notices in the Office365 admin center; there were no relevant notices.

    Windows 10

    Teams -> Settings -> Calls:

    1. Calls ring me: checked
    2. If unanswered: do nothing

    System > Notifications

    1. Microsoft Teams: On
      1. Show notification banners: checked
        1. Show notifications in notification center: checked
        2. Play a sound when notification arrives: on
        3. Tried priority Normal and High, neither worked.
    0 comments No comments

  2. Barton Chittenden 0 Reputation points
    2023-08-04T15:20:59.3833333+00:00

    Clearing the teams cache fixed the problem for me.

    0 comments No comments

  3. CHARLES PATAGON 0 Reputation points
    2025-09-14T20:12:18.7+00:00
    It's a shame they shut down Skype and switched to Teams. These guys have been scamming users out of cash credits for a new program that doesn't work. VERY BAD CONDUCT!!! Worthy of Billy.
    

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