On my MAC computer, I get the message "Microsoft Excel.app quit unexpectedly."

Question

Excel stopped opening on my MAC computer. Initially, when I tried to open a file, I got the message "Microsoft Excel.app quit unexpectedly." I searched for a solution and tried instructions for removing an office file in the containment folder and now Exel won't open at all. All the office apps work - only Excel is not working. Help!

Answer 1

INSTALL UPDATES:

How to check your version of Office:

If you can open your Office application go to the application menu. For example, in Microsoft Word, go to the Word menu. Then choose About Word. The resulting dialog tells you which version you have.

If you can’t open your Office application, in Finder, go to the Applications folder. Right-click on the application and choose Get Info from the menu.

If your version of Office is currently 14.anything or lower, your software will not run in Mac OS Catalina, Big Sur, Monterey or Ventura. You might consider using LibreOfficeto replace Microsoft Office. LibreOfficeis a free, somewhat compatible desktop suite. Microsoft has a free, on-line version of Microsoft Office at OneDrive.com, which is also a good substitute for users of older versions of Mac OS if you don’t mind the hassle of having to use the web.

If your version of Office is currently 15.anything, follow these instructions to install Microsoft Office updates:

Download a copy of the current version of AutoUpdate from this link, install and then run AutoUpdate to bring your installation to current update level, then restart your Mac. If the updater does not open automatically after download, double-click the downloaded .pkg file. Click this link to download the updater. The update is free.

https://go.microsoft.com/fwlink/p/?linkid=830196

Answer 2

Hi RoeYG! Thank you for writing to the Microsoft Answer Community Forum. I am Shakiru, an independent advisor and a user like you, and I am glad to be helping you out today.

Oh sorry for this experience you are having with the Excel App.

Please try to do the following:

1. FORCE QUIT AND RELAUNCH MICROSOFT EXCEL:

• Click on the Apple logo at the top-left corner. -Select Force Quit from the menu. -Select Microsoft EXCEL from the list and click on the Force Quit button
• Restart the PC -Try launching Microsoft Excel again and see if it works

2. UPDATE THE MICROSOFT EXCEL APP -Open the Mac App Store. -Click on Updates from the left menu. -Check for an update on the Microsoft EXCEL app.

• If yes, update the app and relaunch it
• Restart the PC
• Try launching Microsoft Excel again and see if it works

Also, check for the Operating system update and then updates if any are available.

Kindly let me know, if you require additional assistance, I will be glad to help further.

Kind Regards, Shakiru