Does not show my certificate/badge in my account

Arhan Shah 21 Reputation points
2021-08-18T11:47:34.523+00:00

Hello, I had given a Microsoft Excel exam sometime ago. I have the email which states that I received the badge. I want to download it so when I click on Additional details in the mail, I go to my account page but when I click on My badges, it does not show up and states there is no badge but I received a mail for it.

Not Monitored
Not Monitored
Tag not monitored by Microsoft.
39,760 questions
0 comments No comments
{count} votes

Accepted answer
  1. Andreas Baumgarten 111.4K Reputation points MVP
    2021-08-18T11:50:15.7+00:00

    Hi @Arhan Shah ,

    Microsoft Certification / Exams is currently not supported in the Q&A forums.

    Maybe one of the links is helpful:

    Microsoft Training & Certification is supported on their own forums:
    Microsoft Training & Support: https://trainingsupport.microsoft.com/
    Microsoft Transcript - Missing Exams or Certificates: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_trans-mcp_missingexams

    ----------

    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards
    Andreas Baumgarten

    0 comments No comments

1 additional answer

Sort by: Most helpful
  1. Leon Laude 85,816 Reputation points
    2021-08-18T11:49:51.317+00:00

    Hi @Arhan Shah ,

    Please note that Microsoft Certification / Exams is currently not supported in the Q&A forums, the supported products are listed over here https://learn.microsoft.com/en-us/answers/products.

    You can ask the experts in the dedicated forums over here:
    Microsoft Certification - Exams - Badges - Missing Badge
    https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_badges-mcp_missb

    Certification Profile - Transcript - Missing Exams or Certificates
    https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_trans-mcp_missingexams

    ----------

    If the reply was helpful please don't forget to upvote and/or accept as answer, thank you!

    Best regards,
    Leon

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.