Wvd FXlogix Profile taking Longer time to load

Question

Wvd FXlogix Profile taking Longer time to load

Jaganljpmail 1

We have a WVD Host pool with 3 WVD Hosts When user to login to the pool it takes longer to load the profile and gets stuck at "please wait for FSlogix App Services"

When I set a filter on User profile Service in Event viewer I See Event IDs 1534 and 1542 around the time when a user tries to Login to their WVD.

If this is a known Issue please let me know a resolution. Only recent thing did was update fxlogix agent and update windows patches.

Thanks,

KarishmaTiwari-MSFT 20,857 Reputation points Microsoft Employee Moderator

2021-08-21T07:20:51.703+00:00

Please check the fslogix logs from the machine where you see the login delay. Here is the log file path:- c:\Program Data\Fslogix\Logs\Profile
KarishmaTiwari-MSFT 20,857 Reputation points Microsoft Employee Moderator

2021-08-24T00:57:20.893+00:00

@Jaganljpmail Is there an update? Please let me know. Thanks.
Jaganljpmail 1 Reputation point

2021-08-24T14:57:12.493+00:00

@KarishmaTiwari-MSFT Yes it is failing to attach the user profile vhdx and after the wait time its creating .Temp profiles and loading the profile but failing to attach the vhdx profile

[09:43:48.001][tid:00000d8c.00002460][INFO] VHD(x) open request returning after 110 milliseconds for \
[09:48:48.103][tid:00000d8c.00002460][ERROR:00000079] Failed to attach VHD. (The semaphore timeout period has expired.)
[09:48:48.103][tid:00000d8c.00002460][INFO] VHD(x) attach request returning after 300093 milliseconds
[09:48:48.113][tid:00000d8c.00002460][INFO] Status set to 12: Cannot attach to virtual disk
[09:48:48.113][tid:00000d8c.00002460][INFO] ErrorCode set to 121 - Message: The semaphore timeout period has expired.
[09:48:48.113][tid:00000d8c.00002460][ERROR:00000079] Failed to attach virtual disk: \

tried to clear the temp folders created under c:users but still fails to load userprofile vhdx

is there anyway to resolve this Issue?