The View in folder button in Microsoft Forms spins when selected. It has done this for several weeks.

Question

The View in folder button in Microsoft Forms spins when selected. It has done this for several weeks.

Answer 1

Hi <anonymous>

Thanks for your valuable feedback and sharing updates with us and I really appreciate your effort and your precious time doing. 

And I appreciate your kind words.

Based on my test, I seems that I cannot meet the same symptom/behaviour as like you described above. Here is my test image for your reference:

If possible, could you please try to directly go to files upload folder from OneDrive location via click on OneDrive>My files>Apps>select Microsoft Form and check you are to view in this way.

Meanwhile, if possible, could you please try to create a new Microsoft Form (for test purpose) and verity the result with us. It will help for us to narrow down your problem to check whether the problem is related with specific Microsoft Form or Tenant level.

Your understanding and patience will be highly appreciated. I hope that you are keeping safe and well!

Sincerely,

Waqas Muhammad

Answer 2

Hello Waqas,

I replaced the upload question in the form and it resolved the issue. I appreciate your help!

Robert

Answer 3

Hello Waqas,

It is happening on both Macintosh and PC platforms. My colleague and I are both having the same issue. We only have one form at this time.

PII is mask by MSFT

Answer 4

Good day! Thank you for posting to Microsoft Community. We are happy to help you.

I’m sorry you’re having a problem with Microsoft Forms spins but based on your description we can work together to resolve it.

For the situation you encountered, we deeply understand the inconvenience caused and apologize for it.

As per your description, if possible, could you please upload a screenshot of symptom/behaviour for our reference, so we can understand your exact scenario and provide our suggestion in a productive manner, perhaps some related screenshots will be helpful.

We appreciate your understanding that sometimes the initial suggestions may not resolve the problem very soon. However, we can work together to narrow down and resolve the situation. So, please kindly provide more information below to let us work further.

1. Does the issue happen on all Microsoft Forms or a specific one?
2. Whether other users in your organization meet the same symptom/behaviour as well.

Appreciate your patience and understanding and thank you for your time and cooperation.

Sincerely,

Waqas Muhammad