A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Microsoft Authenticator Issue
Keighley
1
Reputation point
I'm trying to log into my work email address via the outlook app. After entering my password, I'm asked to verify my identity through the Microsoft Authenticator app.
While I have this app on my phone, it is linked to my personal and not my work account. When I try to add my work account to the authenticator, I am asked to use the Microsoft Authenticator app to verify my identity, which I obviously can't do.
Does anyone have any tips to help me overcome this issue?
TIA.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
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