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Microsoft Authenticator Issue

Keighley 1 Reputation point
2021-08-20T08:17:21.3+00:00

I'm trying to log into my work email address via the outlook app. After entering my password, I'm asked to verify my identity through the Microsoft Authenticator app.

While I have this app on my phone, it is linked to my personal and not my work account. When I try to add my work account to the authenticator, I am asked to use the Microsoft Authenticator app to verify my identity, which I obviously can't do.

Does anyone have any tips to help me overcome this issue?

TIA.

Microsoft Security | Microsoft Authenticator
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