Stop the Family Feature Pop Up

Question

Every time I turn on my computer, the "sign in Microsoft Family Features" pops up. I have tried:

• Removing myself from family group per https://account.microsoft.com/family/home (already listed as an adult there)
• Checking start up options (doesn't show up)
• Looking at uninstalling Microsoft Family Features (doesn't show up)
• Deleting the Microsoft Family Feature folder
• Telling my firewall not to let it through

Every time I did one of these steps, I turned off and back on my computer, and still each time it persisted. Make it stop!!!

Answer 1

Has no one found a workable solutions to this? As others have said, i do not have a family feature listed under services. Looking in registry, it won't let me delete those files stored there. I never installed the family thing app on here...

Answer 2

Hello La Joan

Thank you for posting in Microsoft Community.

I understand that you have an issue stopping the Microsoft Family features pop-up when turning on the computer. Let’s work together in finding the best resolution to this issue.

To stop the Microsoft Family Features pop-up from appearing every time you turn on your computer, you can try the following steps:

• Press the Windows key + R to open the Run dialog box.
• Type "netplwiz" and press Enter.
• In the User Accounts window, select your account and uncheck the box that says "Users must enter a user name and password to use this computer."
• Click Apply and enter your password if prompted.
• Restart your computer and check if the pop-up still appears.

If the above steps do not work, you can try disabling the Microsoft Family Features service by following these steps:

• Press the Windows key + R to open the Run dialog box.
• Type "services.msc" and press Enter.
• In the Services window, scroll down and locate the "Microsoft Family Features" service.
• Right-click on the service and select Properties.
• Change the Startup type to "Disabled" and click Apply.
• Restart your computer and check if the pop-up still appears.

We look forward to your next response.

Regards,

Jason Guer

Microsoft Community Moderator

Answer 3

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

Regards 

Jason Guer 

Microsoft Community Moderator

Answer 4

please turn off the microsoft familyfeatures

Answer 5

How do you cancel even if it doesn't show up? Can you tell me through a browser?