Hi Sherman,
I'm Paul, I'm sorry to hear you're having a problem.
Don't worry, I will help you to solve it.
Can you check the Advanced power settings?
> Open Control Panel > System and Security > Power Options > Change plan settings > click change Advanced power settings > click Battery > click Low/Critical Battery level > set it to 10% or lower > click Low/Critical Battery action > set it to Do nothing or Sleep.
Let me know the result.
Thanks.