Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Hi ДмитрийЗинченко!
I am Shakiru, an independent advisor and a user like you, and I am glad to be helping you out today.
May I confirm if you have tied the License for Microsoft Office 2016 to your Microsoft account?
If yes, you can always download and install it from your Microsoft account:
To Install the Microsoft Office application:
- Go to your Microsoft account https://account.microsoft.com/services or https://www.office.com/
- Sign into your account if prompted
- Click Install and follow the prompts to complete the process For Reference: https://support.microsoft.com/office/4414eaaf-0478-48be-9c42-23adc4716658
However, if you have not attached the license to your Microsoft account, then, you need to set it up and attach it to your Microsoft account. To do that: Go to https://setup.office.com/ > Click the "Get Started" Button, enter the product key, and follow the prompt to complete the process.
If the issue persists, you may need to contact the Microsoft Support Team via http://support.office.com/home/chat
You can then proceed to download and install it from your Microsoft account.
I hope this helps! Please let me know how it goes and if you need any other assistance and I will be more than happy to help further.
Thank you
Best Regards, Shakiru