A family of Microsoft word processing software products for creating web, email, and print documents.
The New Outlook is not MAPI Compliant and thus cannot be used for that purpose.
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Hi
I am attempting to carry out a mail merge from Word into the new Outlook. Everything is going well until I press the "finish and merge" button, I type in a subject line and press "ok"
I go into Outlook and nothing comes up in the sent Outlook folder, strangely the Word document freezes and from there nothing happens I closed down the PC, restarted the PC went through the entire process again and still the same thing happens
Has this happened to anyone else and if so what did you do to get around the issue?
Thanks
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
The New Outlook is not MAPI Compliant and thus cannot be used for that purpose.
I’m sorry that you’re still experiencing issues.
Unfortunately I’m out of troubleshooting advice. There are other members of the community who will be able to provide a solution soon.
Kind regards
Tim