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Please sort out the overbilling

Anonymous
2024-02-27T05:41:03+00:00

Overbilled for this subscription charged 3X for a single subscription renewal.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2024-02-27T06:18:01+00:00

    Hello Walter F,

    Welcome to Microsoft Community.

    I am a Microsoft user just like you, I hope you are doing well.

    When you receive a double charge from Microsoft, you will need to investigate this charge before you contact Microsoft support.

    Did you check your account billing history? If no, use link below to check your Microsoft account billing history:

    https://account.microsoft.com/billing/orders

    If you have verified double charge from your Microsoft account billing history, you can contact Microsoft support via live chat for further assistance.

    Kindly go to Microsoft Contact Us website:

    https://support.microsoft.com/en-us/contactus

    1. Type "double charge" and click Get Help.
    2. Click Login and Contact Support at the bottom of the page.
    3. Log in with your Microsoft account.
    4. Under products and Services, select Microsoft 365 and Office Option.
    5. Under category, select Manage Subscription.
    6. Click "Chat with a support agent".

    Please let me know if you need more assistance.

    Give back to the Community, Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

    Warm Regards

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