How do I unshare or remove a person from having access to the shared file? There is no 'X' to remove the person.

Question

The instruction reads - "To remove a sharing link, click the X next to the link to remove it." There is no 'X' so how do I remove the link? I am the owner of the One Drive Account.

Answer 1

Hello Harriet Lemon, Welcome to Microsoft Community. I realize that you've encountered a problem with stopping or changing sharing permissions, and I understand how you feel. 

According to your description, it seems that you have tried the steps in this link. Please feel free to correct me if my understanding is wrong.

The instruction doesn't work because the way you share a file or folder is different.

In order to stop or change sharing permissions, please try the following steps: 

1. Select the file or folder you shared and select Manage Access. (Two ways in the image are both available.)
2. In the Manage Access window,
   • If you share the file or folder by sending link. In People tab:
     1. You can click the people whose access you want to cancel.
     2. Click Direct Access > Remove direct access >Apply.
     3. Click Remove.
   • If you share the file or folder by copying link. In Links tab:
     1. If you let anyone with the link can edit when you create the link. You can remove a link by clicking the recycle bin icon.
     2. If you let specific people with the link can edit when you create the link. You can edit access by clicking the gear icon. In the people list, find the people whose access you want to cancel and click the X. Feel free to post back if you need further assistance.Best wishes,Lucia Wu - MSFT | Microsoft Community Support Specialist

Answer 2

When the 'Can Edit' button is clicked, there is no option to 'Remove Direct Access'

Answer 3

Lucia,

Thank you for your prompt reply. Unfortunately, this is what comes up when I go into the people tab.... There is no "Direct Access" button to press.

I look forward to hearing from you.

Answer 4

Hello Harriet Lemon

Thank you for getting back to us, let us keep working on this issue.

As I mentioned before, firstly you need to click on the line containing the person's name and avatar to access to "Direct Access".

Is that work? I'm looking forward to your reply.

Best wishes,  Lucia Wu - MSFT | Microsoft Community Support Specialist

Answer 5

Hello Harriet Lemon,

I haven't received the message from you yet. If there is anything more that I can do for you or if anything is unclear, please do not hesitate to let me know.

Best wishes,  Lucia Wu - MSFT | Microsoft Community Support Specialist