HELP! I've received emails with attachments in Wave Browser files, which I've downloaded. It shows that they have downloaded, but when I try to insert them in Publisher, the files don't show up.

Question

HELP! I've received emails with attachments in Wave Browser files, which I've downloaded. It shows that they have downloaded, but when I try to insert them in Publisher, the files don't show up in downloaded files. What am I doing wrong?

Answer 1

Hello mztracy

Thank you for your contribution to the Microsoft Community.

I understand that you can't insert files in Publisher.

First, I need to confirm some information:

• Do you use a personal or work account?
• You mentioned that you can't insert a picture. Did you not find the file in the file list? Or did you select the file but the connection was not successfully generated or displayed? Please provide a screenshot if it is convenient.

Here's a tutorial on how to insert a file:

Import text from another file into a publication - Microsoft Support

Here's how to fix inserted links not working:

Change and fix hyperlinks in Publisher - Microsoft Support

If there is a mistake in my understanding, please describe it in more detail. Looking forward to your further reply so that we can serve you better.

Best wishes, 

Rel - MSFT | Microsoft Community Support Specialist