download and install the office in my pc

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download and install the office in my pc

Anonymous

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i cant be able to download and install the office in my pc

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Answer 1

Dear [anonymous]

Welcome to Microsoft Community.

We understand that you are unable to download and install Office on your computer.

To further help you confirm the problem, please share more information with us:

What version of Office do you need to download and install? Office Home and Student 2021 or Microsoft 365 or other?
Have you successfully installed Office before? Is your Office license pre-installed on your computer? Or is it a separately purchased license?

If it was purchased separately, where did you purchase the product? Microsoft website or other?

Did you encounter an error during installation? Or was it because your installation package could not be found and could not be installed?

If an error occurred during installation, you can share the screenshot information with us and we will help you confirm it.

If you are worried that the error occurred because you could not detect the product information when you downloaded the installation package and installed it, you can try:

Make sure there is Office product information under the account and that it can be downloaded and installed:

You can log in to the Microsoft dashboard: Microsoft account | Sign In or Create Your Account Today – Microsoft

Click "Services and Subscriptions" to see if there is product information under the account. If so, you can click Install and download the corresponding installation package.

You can choose to download the installation package and reinstall Office offline:

Click "Install", select the installation language as "English" and the installation version as "Offline Installer"

After installation, open the installation package, select it, right-click "Load" or right-click

Double-click the "set up" program to install

After the installation is complete, open Office and log in to your Microsoft account to activate successfully.

Install and activate Office

After the installation is complete, you need to log in to your account and confirm the license selection. After selecting, the activation is successful.

If it is displayed otherwise, you can reply to us at any time to share more information.

Best Regards,

Zenobia.Z | Microsoft Community Support Specialist