Offline edits made to microsoft files lost when syncing onedrive

Anonymous
2024-08-02T15:30:48+00:00

I often make offline edits to logs and documents at work using excel and docs and manually save (not autosave) using either the desktop app and mobile app. I only have wifi occasionally and let onedrive sync during this time.

Occasionally the changes I made will be reverted after syncing, and are not available on onedrive version history or windows version history. I have sometimes gotten a popup that there was an error syncing when this happens and the document recovery pane has a document listed with the correct date/time but I cannot open this or sync the changes, or save despite the context menu.

the only workaround I think I have found is to use other file formats that onedrive doesn't try to merge such as .txt files. Is there another workaround or log I can provide to fix this longstanding issue? (I see similar reports from years ago)

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2024-08-02T18:29:23+00:00

    yes, saving manually or with autosave *should* sync when next online, this does not work reliably in my case.

    I could save copies of the documents every time I make edits but then I would have to manually merge them not to mention the waste of space this would be.

    This still doesn't help solve my issue

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  2. Anonymous
    2024-08-02T16:43:04+00:00

    If you edit an existing doc with autosave on the ribbon active it will sync when next on line.

    If a new Doc and you saveAs to name it, again it wil sync when next online

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