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Microsoft Authenticator "Something went wrong" error when trying to enable phone sign-in

Anonymous
2024-10-20T00:12:25+00:00

Somehow phone sign-in no longer works on Microsoft Authenticator on Android. Originally a message popped up saying that my lock screen changed and I needed to re-enable phone sign-in (I never even changed the lock screen). Then, after spending hours trying different things, logging out, logging back in, I still get the same error.

Every time I click Enable Phone Sigin-In, I get the error "Something went wrong". What can I do to fix this? Please help.

Microsoft 365 and Office | Install, redeem, activate | Other | Other

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  1. Anonymous
    2025-05-17T01:46:41+00:00

    Hey, I was having the same issues just today, but I found out that the whole thing was screwed because I also had the some sign in function in another phone, so all I had to do was disable in the phone "B" and enable it again, but using the authenticator app in phone "A" which is my main one

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