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I did not get my Skype number purchase from Apple

Anonymous
2024-08-26T13:53:43+00:00

I initially bought a Skype phone using Apple as I did before. This time, the number was put on reserve for 48 hours while the purchase on Apple is still pending. Few days later (more than 48 hours later), the number does appear to be reserved anymore, and I can't see it. Apple went ahead and charged me for the amount. And the phone number subscription is nowhere to be seen. I requested a refund, and did not get a refund from Apple. Now I am left with a charge on my account but with no Skype number. How do I go about, at the very least, getting another phone number without getting charged again? Since Apple's decision denying a refund is final. And I did not get the service a paid for. Support is non-existent, it's only a small amount but I feel robbed. It's unfair to be honest.

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  1. Anonymous
    2024-08-27T07:31:15+00:00

    Hi John,

    Thanks for visiting Microsoft Community.

    How do I manage my Skype profile and purchases for iPhone and iPad? - Microsoft Support

    For the current situation, it is recommended that you contact Apple Support to resolve issues related to your order and refund.

    Contact - Official Apple Support

    Disclaimer: Microsoft makes no implied or other warranties, and is not responsible for information obtained from linked third-party websites or for any technical support related to technology provided by such sites.

    Thank you for your understanding.

    Best Regards,

    Jonathan Z - MSFT | Microsoft Community Support Specialist

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