Excel 2016 broken after update

Anonymous
2024-11-14T09:35:27+00:00

We have reports from several users running Excel 2016 32-bit and 64-bit versions.

Excel does not start at all, only the splash screen is shown and stays forever.

Mostly on Win11.

I had a similar problem on Win 10 in Excel 2016 now.

Excel reported things like "Sorry, we couldn't find :\ExcelTools\MyTools.xll Is it possible it was moved, renamed or deleted?" while the refered file was ok at the correct location. But note the wrong path reported by Excel, starting with ":"

I managed to solve this by uninstalling the "Security update for Microsoft Excel 2016 (KB5002653) 32-bit Edition" and now Excel works fine

But in Windows 11 these updates can not be uninstalled?

How can I remove them?

They are making our PCs unusable for many users, this is a critical situation.

***Moved From Windows / Windows 11 / Windows update***

Microsoft 365 and Office | Excel | Other | Windows

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Anonymous
2024-12-05T03:07:13+00:00

Here is the patch to fix this issue.

November 19, 2024, update for Excel 2016 (KB4484305) - Microsoft Support

Choose 32 or 64 bit.

This does fix it.

Shame it took so long. I was struggling with this issue on a large network fortunately only a small number of workstations affected.
Was informed by a colleague in another department.

Microsoft were not proactive about spreading the word, all the forums and help site were the same no fix.

Cheers.

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  1. Anonymous
    2025-01-08T10:08:21+00:00

    Thanks for this information.

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  2. Anonymous
    2025-01-08T09:40:41+00:00

    Sorry but it doesn't' fix the issue, problems with Excel are still there for a lot of users...

    Sadly, I must confirm this to be true. Some users still can't even start Excel 2016 at all. Just unbelievable

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  4. Anonymous
    2024-12-10T07:10:42+00:00

    Here is the patch to fix this issue.

    November 19, 2024, update for Excel 2016 (KB4484305) - Microsoft Support

    Choose 32 or 64 bit.

    This does fix it.

    Shame it took so long. I was struggling with this issue on a large network fortunately only a small number of workstations affected.
    Was informed by a colleague in another department.

    Microsoft were not proactive about spreading the word, all the forums and help site were the same no fix.

    Cheers.

    Sorry but it doesn't' fix the issue, problems with Excel are still there for a lot of users...

    Was this answer helpful?

    0 comments