issue - Your connection to this site isn't secure ERR_SSL_VERSION_OR_CIPHER_MISMATCH

Iain Harris 21 Reputation points

Some of our users can no longer access our API hosted on

When I go to https://<our-app-service-name> I see the Swagger-generated page, but when some other visit the same URL they receive a response that the site uses an unsupported protocol:-

Your connection to the site isn't secure

Why is this?


Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
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  1. BhargaviAnnadevara-MSFT 5,466 Reputation points

    Summarizing the discussion as an answer below so it benefits others in the community seeing similar issues.

    @Iain Harris @Rowland Shaw We had gotten similar reports from other customers today about this error. It appears that this was caused due to an ISP issue in the region, and is now resolved. More details here:

    Please check if you are able to access your apps again as usual.


    If an answer is helpful, please "Accept answer" and/or "Up-Vote" which might help other community members reading this thread.

    3 people found this answer helpful.

  2. Ray, Tycho C - DAY 05 000 0 Reputation points

    37 thes needs to stop

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