I must delete some items from One Drive. When I go to delete it will not allow me to delete.

asked 2020-07-29T13:09:29.527+00:00
Paulette Braunbeck 1 Reputation point

Why am I no longer able to delete items from One Drive? In the past I never had a problem. Now, because I absolutely need to I cannot do it. What is up? I received a message this morning saying that my One Drive is almost full I must delete some items, but it will not allow me to delete. Message is "7 items couldn't be recycled"

OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
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  1. answered 2020-07-29T13:13:05.77+00:00
    Leon Laude 84,996 Reputation points

    Hi,

    OneDrive is currently not supported in the Q&A forums, the supported products are listed over here https://learn.microsoft.com/en-us/answers/products (more to be added later on).

    You can ask the experts in the dedicated OneDrive forum over here:
    https://answers.microsoft.com/en-us/msoffice/forum/msoffice_drive

    (Please don't forget to accept helpful replies as answer)

    Best regards,
    Leon

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  2. answered 2020-07-29T13:24:27.83+00:00
    Paulette Braunbeck 1 Reputation point

    I have windows 8.1. I have had One Drive for year and years. I know how to delete items, I do it all the time. However, it will not allow me to delete them now. The checkmark is in the top right corner, so it has been selected. But when I click on the trash can, nothing happens and I get a message saying "7 items couldn't be recycled" Of course, I tried several times, that is why it is 7 items.

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