Upload Not Working - Microsoft Forms

Question

Microsoft Forms - Upload Image/Doc Function

The upload function in my form stopped working. When someone fills out my form and tries to upload images or documents, an error now appears saying that the upload has failed immediately after selecting the file.

It was working for a while and then stopped. I made no changes prior to the error beginning.

Since the error began, I have adjusted the size of the file, the number of files allowed, removed the section and re-added the section. None of these actions has resolved the problem.

Any advice or solutions would be welcome.

Answer 1

Ho Sarah,

Thank you for addressing the issue, I understand your concern, let me help you.

As you are facing problems while uploading, so to resolve this issue, here are few steps to follow:

• Ensure that files meet the allowed formats and size limits.
• Make sure you have enough space for uploads.
• Some browsers may cause issues, switch to Chrome, Edge, or Firefox.
• Remove temporary data from browser settings.
• Confirm the upload option is turned on.
• Some extensions block uploads; try a Private Window or in incognito mode.

This solution should help you, if you have any other problems, let me know, I'll be happy to help, have a great day.

Best regards

Tani | Microsoft Community Moderator

Answer 2

Hi Tani,

Thank you for the information.

I have tried different browsers including mobile. I've tried different files. It's actually been happening for a while as I use this form for coworkers to send me requests and every time they can't upload their images or text files so this was my last resort.

https://forms.office.com/Pages/ResponsePage.aspx?id=GiZxC19JqU6ZEdqES5QC74DU9YbwaulBizXvgET14r5UQ1dUMjlOSzVDQldOVjRFUDdUR05VVUpFNS4u

The form is only for people within our specific community, but maybe you can by pass that to look at it? Otherwise, maybe there is another way I can contact Micrsoft about this.