Azure AI Bot Service
An Azure service that provides an integrated environment for bot development.
Teams Bot channel not displaying Jpeg image properly
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 1%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
vajeravel1000
6
Reputation points
Hi,
I have deployed my bot in App Service and enabled 2 channel (Web Chat and Microsost teams) in Bot Channels Registration.
When in interact the Bot using Web chat i am getting response - Herocard (jpeg image) and displayed properly.
When i use Teams, Image is not displayed. Can you please help me?. Please refer the attached screenshots.
Thanks
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{count} votes
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Rohit Mungi 49,106 Reputation points Microsoft Employee Moderator2020-07-30T12:07:58.043+00:00 @vajeravel1000 According to an ongoing issue the image size and aspect ratio of the image could be a limitation that might not render the image. The size criteria is documented here for teams.
Does your image and hero card JSON satisfy this criteria?
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vajeravel1000 6 Reputation points
2020-08-01T17:13:10.627+00:00 I appreciate your help.
I tried setting up aspect ratio. but it is not working. Do you have any more suggestions for me?. -
Rohit Mungi 49,106 Reputation points Microsoft Employee Moderator
2020-08-04T13:03:58.693+00:00 @vajeravel1000 Is your implementation similar to the one mentioned in these samples? I have noticed they have listed out limitations that some of the rich cards do not work on teams channel.
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vajeravel1000 6 Reputation points
2020-08-04T16:31:35.827+00:00 Sorry. Its my bad. Issue is not related to the card but with access to the image. solved it using Blob storage with correct access.
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vajeravel1000 6 Reputation points
2020-08-05T07:57:59.01+00:00 I am using Python based interface for BOT + LUIS development. I generate countplots(.jpeg images) for a given data and embed it in HeroCard. I follow repo: https://github.com/microsoft/BotBuilder-Samples/tree/master/samples/python
I use Bot channel registration for deploying BOTs into MS teams channel. i don't face any issues issues so far.
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vajeravel1000 6 Reputation points
2020-08-05T08:20:45.053+00:00 One issue i am seeing is the size of the image is shriked and not able to zoom it and hence x-axis and y-axis labels are not clear..
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 90%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYA%3C/text%3E%3C/svg%3E)
YASIR AMMAR 0 Reputation points2023-08-22T13:11:01.55+00:00 Can you guide how you used blob storage for this issue. I am facing the same issue.
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