How do i fix critical process died

Question

Hi,
i got a problem on my old pc which is when i boot to windows 10, the blue screen of death aka critical process died
appear and i cant really do something about it even when i try to boot into automatic repair it does the same thing
then i tried to boot from usb to install windows 10, the blue screen still appear pls help me

Answer 1

Find a camera or smartphone camera to take pictures and post images into this thread.

For any problems uploading images please use share links: one drive, drop box, or google drive.

When available please update the progress with:
Memtest86+
Ubuntu
HP UEFI hardware diagnostics

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Answer 2

Please see these links:

https://www.tenforums.com/tutorials/21756-boot-usb-drive-windows-10-pc.html
https://www.tenforums.com/tutorials/2376-create-bootable-usb-flash-drive-install-windows-10-a.html

HP boot to USB: repetitively click F9
HP boot to BIOS / diagnostics: repetitively click F2 or F10

For any error messages or codes please post images or share links into this thread.

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Answer 3

It appears that you were not able to run tests so you can backup any important files and or have the computer serviced in a local computer store.

There are HP diagnostics that are installed on HP computers before they are sold.
Power on the computer and repetitively click either F2 or F10.

There are HP diagnostics that are available to run using a bootable USB flash drive.

The Memtest86+ images displayed no passes. So no test was performed.

A HD enclosure can be used to backup important files. They typically cost less than $25. The the drive from the problematic computer is removed and inserted into the HD enclosure. The HD enclosure is connected to a working computer. Important files are backed up using copy and paste.

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Answer 4

A minimum of 8 passes are needed to reduce the number of false negatives.

Sometimes it takes passes into the 20's to find malfunctioning RAM.

As per the earlier post, consider backing up important files and having the computer serviced in a local computer store.

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Answer 5

Please, consider backing up important files and having the computer serviced in a local computer store.

There is another software that can be used to test RAM.
https://www.memtest86.com/
It is faster but only performs 4 passes.
Run it twice so that there are a total of 8 passes.
It has a feature to create a text report.
Please post both images and the text report for each test of 4 passes.

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