Phone Link won't start properly on Win 11, with latest updates

Question

Phone Link only produces a white screen for about 10 seconds, then closes. The program is still running in background. After screen closes there is no active UI for user interaction. Running latest version. Everything ran yesterday morning but not after midday. No other updates have been completed or other programs running when failed. It is set to AutoStart and run/open when Window turns on. After it when away I try to manually start program, but it just did the same things again. I restarted a couple of times and same results. I use the program in my business and home environments. All on same computer - MSI Raider GE78 HX 14V.

Appreciate any assistance in fixing this.

Answer 1

Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, rest assured, I'm going to do my best to help you.

Please let me know if you have tried the methods below.

• Update Phone Link app

Open Microsoft Store then click Downloads

Update Phone Link app or click Update all

• Reset the Phone Link app

Press Start then search Phone Link

Right click it then select App settings

Click Termine > Repair > Reset

Restart your computer

• Reinstall Phone Link app via PowerShell.

Press Windows key+X then select PowerShell (Admin)

Copy and paste the command below then press Enter

get-appxpackage Microsoft.YourPhone | remove-appxpackage

After that, please try the methods below to reinstall Phone Link app.

Open Microsoft Store then search Phone Link app

Click Install

Or try this to install Phone Link app via PowerShell.

Press Windows key + X

Click and Run Windows PowerShell (Admin)

At the command prompt, copy-paste the following then hit Enter:

Get-AppXPackage Microsoft.YourPhone -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Restart your computer

I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed.

Kind regards,

John DeV

Independent Advisor

Answer 2

Thank you. I uninstalled it through PowerShell and that fixed it. I'm guessing it had some admin issues, I just did a basic uninstall before. Everything is back to normal.

Answer 3

I have tried all the suggestions I can find, Repair, Reset, Uninstall using Powershell (Admin), Reinstall. Nothing works.

When I try to start Phone Link, I see it briefly appear in Task Manager, then it disappears. This is a recent problem, a few days old.

Any help would be appreciated.

Answer 4

This may be too simplistic, but when I upgraded to Windows 11, Phone Link would only sound a ping when I clicked on the Phone Link icon, but the app wouldn't open. However, when I hovered over the Phone Link icon in the task bar, a small window mimicking the Phone Link screen (but blank), popped up. I right-clicked on that mini-window, and selected "Restore." Abra-cadabra, it was working again.

Answer 5

The solution from David solved the problem. Some additional info:

• Windows - S, enter Powershell, run as administrator. Paste the following command into Powershell without the "

" Get-AppxPackage Microsoft.YourPhone -AllUsers | Remove-AppxPackage"

That will uninstall Phone Link.

• Go to the Store and find Phone link, install, run and you will be set. It remembered my phone - there was no QR or anything else needed.

The Powershell command is the key