Teams recording- lost a recording

Question

Hi,
I have made a Teams recording through my university account(I were the organiser). Initially, once I started the recording, I noticed a message (saying there was an issue or something similar), but I'm not sure if it relates to my problem or not. I completed the meeting, and the red sign was there (which means it is recording) till the end of the meeting. Then I think (I am not sure of this), I left the meeting before stopping the recording. Now, I am trying to find that recording, but I could not find it!
what should I do now?!

Answer 1

Dear @Omar Al Qahtani (Student),

Thank you for reaching out to Microsoft Q&A. We are happy to assist you.

 

Based on your description, it seems that the Teams meeting recording may not have been finalized or saved correctly. This can sometimes occur if the meeting organizer (in this case, yourself) leaves the meeting before manually stopping the recording. Although the red recording indicator may have been visible throughout the session, there are a few scenarios that could explain why the recording is currently unavailable.

 

Typically, after a meeting is recorded in Teams, you should see a notification confirming that the recording has been saved. This message usually includes a link to view the recap, which will direct you to the recording stored in the organizer’s OneDrive (or in SharePoint if the meeting was held in a channel).

 

To better understand what might have happened, could you please share any additional details you remember about the issue? Even small observations could be helpful. If possible, you might also try recreating the meeting using the same settings to see if the issue occurs again. If it does, please take a screenshot of any error message or unusual behavior and send it to me via private message. This could help us determine whether the issue is related to the missing recording.

 

If you are unable to locate the recording in either location, I suggest contacting your university’s IT administrator. They will be able to verify whether the recording was successfully processed and, if necessary, raise a support ticket with Microsoft on your behalf.

 

If you need any further assistance or clarification, feel free to reach out. We're here to help. Thank you very much for your understanding and your cooperation.   

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