Teams won't add an organizer to a meeting

Question

Teams won't add an organizer to a meeting

Lee Hollimon 10

Teams has, for some unknown reason, decided that I cannot add an organizer to a meeting. I selected an individual in my organization as a co-organizer, pressed "Apply", and Teams closed meeting settings. I have attempted to add the co-organizer multiple times now on multiple devices.

Also, Outlook/Teams, for unknown reasons, does not carry forward any co-organizer selections when a meeting is duplicated for a future date: the co-organizers must be added manually to the duplicated meeting. WHY?

This is all FUBAR

Lee Hollimon 10 Reputation points

2025-07-26T21:21:46.1833333+00:00

Can't get past step one:

6 answers

Your answer

Lee Hollimon 10 Reputation points

2025-07-26T21:21:46.1833333+00:00

Can't get past step one:

Answer 1

Lee Hollimon 10

I find this amazingly frustrating

Lee Hollimon 10 Reputation points

2025-07-26T21:23:05.2233333+00:00
Lee Hollimon 10 Reputation points

2025-07-26T21:42:33.7433333+00:00

This forum structure is as FUBAR as Outlook and Teams
Ryan-N 10,125 Reputation points Microsoft External Staff Moderator

2025-07-26T22:12:34.1233333+00:00
Hi @Lee Hollimon,

We would like to provide you with a detailed step-by-step guide to resolve the “We couldn’t find a Microsoft account” error when signing into Microsoft Teams.

Step 1: Verify the Email Address

Ensure the email address is entered correctly, with no typos or extra characters.

Try signing in at https://account.microsoft.com or https://outlook.office.com using the same email.

If the system reports that the account does not exist, it may have been deleted or never created.

Step 2: Make Sure You’re Using the Correct Teams App

Teams for Business (purple icon): for Microsoft 365 Business accounts.

Teams for Personal Use (white icon with a small “T”): for personal Microsoft accounts only.

Using the wrong version of the app or selecting the wrong account type during sign-in can trigger the “account not found” error.

Step 3: Clear Teams Cache and Sign-In Credentials

On Windows: Fully quit Teams → Press Win + R → enter %appdata%\Microsoft\Teams → Delete all contents in the folder.

On Mac: Open Finder → Cmd + Shift + G → enter ~/Library/Application Support/Microsoft/Teams → Delete the folder contents.

Then reopen Teams and try signing in again.

Step 4: Update or Reinstall the Teams App

Uninstall Teams → Clear cache as in Step 3 → Download the latest version from https://aka.ms/getteams → Reinstall and sign in.

Step 5: Recover the Account (If Needed)

For business accounts, end users cannot recover accounts themselves — please contact your IT administrator for assistance.

The admin can check your account in Azure AD, reassign a Teams license, or recreate your user profile if necessary. We would like to provide you with a detailed step-by-step guide to resolve the “We couldn’t find a Microsoft account” error when signing into Microsoft Teams.

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Answer 2

Hi @Lee Hollimon, Thank you for reaching out regarding the issues with the co-organizer feature in Microsoft Teams. Below are the detailed steps to help you resolve the two problems you’ve encountered:

Unable to Add a Co-Organizer to a Meeting

Try using the web version of Teams: Open the “Meeting Options” link from the meeting invitation (usually found at the bottom of the email or calendar event description) in a web browser and add the co-organizer there.
Use Outlook to edit the meeting: Open the meeting in Outlook (desktop or web), click “Meeting Options,” and add the co-organizer through the web interface that opens.
Verify after saving: After adding the co-organizer, reopen “Meeting Options” to confirm whether the name has been saved. If not, try again and check immediately after saving.
Clear Teams cache and update the app: Sign out of Teams, close the app, and clear the cache (on Windows: delete the folder at %AppData%\Microsoft\Teams). Then sign back in and try again.
Ensure both parties are using the latest version of Teams: Make sure both the organizer and the intended co-organizer are running the most up-to-date version of Teams.
Check with your IT department: Confirm whether your organization’s Teams policies allow the use of the co-organizer feature.

Co-Organizer Settings Not Retained When Duplicating a Meeting

Manually re-add co-organizers: After duplicating a meeting, go to the new meeting’s “Meeting Options” and add the co-organizers again.
Use recurring meetings instead of duplicating: If you regularly meet with the same group, consider creating a recurring meeting series and assigning co-organizers to the entire series. This ensures the role is retained across all occurrences.
Duplicate shortly after creation (for Webinars): If using the “Duplicate event” feature in Teams (mainly for Webinars), duplicating the event soon after it’s created may retain co-organizer settings.
Monitor Microsoft updates: Microsoft may improve this functionality in future releases. Keep an eye on Teams update notes for any changes.
Automation (for IT teams): If you have technical support, it’s possible to use Microsoft Graph API or PowerShell to automate meeting creation and assign co-organizers. This is more suitable for IT-managed environments.

If you need further assistance or would like help walking through any of these steps, please don’t hesitate to reach out.

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Lee Hollimon 10 Reputation points

2025-07-26T22:45:11.4066667+00:00

NONE OF THE PROPOSED SOLUTIONS WORKED. BEYOND THAT, NONE OF THE PROPOSED SOLUTIONS SHOULD BE REQUIRED!

I HAVE ADDED THE DESIGNATED INDIVIDUAL IN MY ORGANIZATION PREVIOUSLY AS AN ORGANIZER. MS HAS DECIDED NOW (WITHIN THE PAST TWO WEEKS) THAT I CANNOT ADD HIM.

Answer 3

Lee Hollimon 10

Adding an organizer is not even an option in Outlook

Ryan-N 10,125 Reputation points Microsoft External Staff Moderator

2025-07-26T22:13:54.3+00:00
Hi @Lee Hollimon,

Below is a detailed guide to help you set up a co-organizer for your Microsoft Teams meeting via Outlook:

Requirements Before You Begin

The meeting must be a Teams meeting (with a “Join Microsoft Teams Meeting” link).

Co-organizers must be internal to your organization and already invited to the meeting.

You can assign up to 10 co-organizers per meeting.

Only the original organizer or someone with delegate access to their calendar can assign co-organizers.

Step-by-Step Instructions

Open the Meeting Invite in Outlook:

Go to your calendar and double-click the meeting you want to edit.

Ensure It’s a Teams Meeting:

If the meeting doesn’t already have a Teams link, click the “Teams Meeting” button in the toolbar to add it.

Open Meeting Options:

Click the “Meeting Options” button in the toolbar, or Ctrl + click the “Meeting Options” link in the body of the invite.

Choose Co-Organizers:

In the “Choose co-organizers” section, select the names of attendees you want to assign as co-organizers.

If someone is not yet invited, add them to the attendee list first and send an update before assigning them.

Save the Changes:

Click “Save” on the Meeting Options page to apply your changes.

Send an Update:

Back in the Outlook meeting window, click “Send Update” to notify all participants of the changes

Co-Organizer Capabilities in Teams Meetings

Access and modify meeting options.

Admit participants from the lobby and lock/unlock the meeting.

Share content and change participant roles.

End the meeting for all participants.

Manage breakout rooms (if they are internal users).

Moderate meeting chat.

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Lee Hollimon 10 Reputation points

2025-07-26T22:29:41.56+00:00

You did not study my complaint. I have added the individual as an organizer previously for a meeting on 8-July-2025, but am unable to add him now. WHY?
Lee Hollimon 10 Reputation points

2025-07-26T22:39:16.4366667+00:00

The "Meetings Option" button does not exist in Outlook when the meeting in open.
Lee Hollimon 10 Reputation points

2025-07-26T22:42:36.97+00:00

Your copy and paste from previous replies is not helpful and is very, very aggravating. Please discontinue that practice.
Lee Hollimon 10 Reputation points

2025-07-26T23:08:17.28+00:00

Please do not post an answer (https://learn.microsoft.com/en-us/users/na/?userid=883de4a6-bd7d-4f56-ac21-14e8e7bf3240) unless you have experienced this issue and have found a proper solution.
Ryan-N 10,125 Reputation points Microsoft External Staff Moderator

2025-07-26T23:49:37.5266667+00:00

Hi @Lee Hollimon,

Thank you for your response. I sincerely apologize for the inconvenience. However, I would like to provide you with the following information, hoping that it will help you implement the suggested methods more effectively — or at least help narrow down the issue and support you better.

Currently, the new Outlook on Windows does not include the “Meeting Options” button in the meeting window when opening a Teams invitation.

In this case, I recommend switching to the classic Outlook to perform this function.

Lee Hollimon 10

MS should get this sorted before introduction of "New" Outlook. Again: MS is FUBAR

Answer 4

Lee Hollimon 10

And MS will not send a code to my email, EVEN WHILE I AM LOGGED IN ON THE COMPUTER THAT I AM USING AND SENDING/RECEIVING EMAIL MESSAGES CONTINUOUSLY!!! NO EMAIL RECEIVED FOR 10+ MINUTES!!!

FUBAR!!!

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Answer 5

Hi @Lee Hollimon,

I sincerely apologize for the unpleasant experience and the inconvenience the issue may have caused you. I’d like to check in—after you tried the suggested method, has there been any change in the issue?

If you have any updates or questions, please feel free to share them with me. I’m always here to support you.

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Teams won't add an organizer to a meeting

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