Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
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why cannot i get to what I have paid for?
I cannot accept terms of agreement to open word and excel
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 46%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWC%3C/text%3E%3C/svg%3E)
Willie Carraway
0
Reputation points
i cannot accept the terms of agreement so i can open word and excel.
my subscription is up to date
Microsoft 365 and Office | Excel | For home | Windows
2 answers
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 24%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Diana Mariz 6,000 Reputation points Independent Advisor2025-07-30T17:47:08.3866667+00:00 Hi,
Is there any error message when trying to accept or is it greyed? Otherwise, is the Window for Terms and Agreement is too big for you to get a chance to click on Accept for the agreement?