Has any progress been made on Assigning Guests to a task. We love loop as a collab tool but this is hampering our progress with it.

Question

Has any progress been made on Assigning Guests to a task. We love loop as a collab tool but this is hampering our progress with it.

Rennay Little 15

Loop issue - assigning guests to a task. I can give access no problem but can not assign them anything.

I have the same issue as this question raised earlier this year: https://learn.microsoft.com/en-us/answers/questions/5396159/i-cannot-assign-tasks-to-guest-users-within-loop-h?source=docs

and cannot see any resolutions. I have added the guest's email into my tenant and still can not assign the guest any tasks in the loop. Can you please advise if any progress has been made on this issue?

Andrew 5 Reputation points

2025-08-14T16:11:52.7066667+00:00

Commenting to add visibility. I also would like this capability added as quickly as possible. This is a major roadblock to using Loop effectively.
Sean 0 Reputation points

2025-09-28T16:56:41.9333333+00:00

The answer is...there is no answer coming from Microsoft. They have effectively abandoned Loop at this point. Loop is full of issues like this and other quirks. Loop has potential, but it's clear at this point Microsoft is showing it no love, and it will be deprecated like Delve or continue to be ignored (like Sway)....
Arunava Dey 1 Reputation point

2026-02-05T11:38:03.3233333+00:00

This limitation was highlighted almost an year ago, but unfortunately, after scanning through this blog and other associated, I still don't see any actual solution around this, is the a published KB or support article for this limitation or issue, whatever we call it?

1 answer

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Andrew 5 Reputation points

2025-08-14T16:11:52.7066667+00:00

Commenting to add visibility. I also would like this capability added as quickly as possible. This is a major roadblock to using Loop effectively.
Sean 0 Reputation points

2025-09-28T16:56:41.9333333+00:00

The answer is...there is no answer coming from Microsoft. They have effectively abandoned Loop at this point. Loop is full of issues like this and other quirks. Loop has potential, but it's clear at this point Microsoft is showing it no love, and it will be deprecated like Delve or continue to be ignored (like Sway)....
Arunava Dey 1 Reputation point

2026-02-05T11:38:03.3233333+00:00

This limitation was highlighted almost an year ago, but unfortunately, after scanning through this blog and other associated, I still don't see any actual solution around this, is the a published KB or support article for this limitation or issue, whatever we call it?

Answer 1

Harry Phan 21,825 Independent Advisor

Hey Renney,

Ugh, I totally feel your frustration with this one. It’s one of those things that should be simple, and it’s annoying when it doesn't work as expected. Thanks for linking that other thread—it immediately clued me in on the exact problem you're hitting.

You've actually put your finger on a known gap that we're all too familiar with. Right now, you can bring a guest in to collaborate, but the "Assign Task" button just doesn't want to play nice with them. It's a top-item on our team's fix-it list.

While the engineers are working hard on a permanent solution, here’s how most teams are working around it:

Assign the task to one of your internal teammates for now, and have them act as the point person to coordinate with the guest. It's an extra step, but it keeps things moving.

You can also try @mentioning the guest right in the Loop component. It doesn't formally assign it, but it pings them and makes it clear what they're responsible for.

I know it's not the perfect answer, but I hope it unblocks you for the time being. The best way to know when the full fix is out is to click the "Follow" button on that original forum post you found.

=====

If this was helpful for getting you back on track, would you mind marking it as the "Accepted Answer"? It really helps the next person who runs into this same wall.

Sean 0 Reputation points

2025-09-29T13:46:02.4866667+00:00

I cannot even get a "person" column to recognize external guests. I have adjusted every possible setting across the various admin portals to allow as much access as possible to the guest. No matter what I try I cannot get their emails to surface in Loop, but I have no problem with Planner, Teams, etc. And they are part of a Team that I created and add them as external guests (not a shared Team, FYI...as that has its own issues). But since I cannot get their email address to appear, thus I cannot @mention them.
Kazoo60 21 Reputation points

2026-02-26T23:05:11.3333333+00:00

Just a heads up that even if this was working, the "Status" report feature in the Loop workspace to see what tasks are open and closed doesn't work. Managing tasks across a project with a lot of documents becomes impossible. Team members mark tasks complete but they will still appear open. The MS advertising shows that when you mark a Loop task complete in the “My Tasks” view or other places where tasks appear, it will show as complete in the Task section of the Loop status report created for that workspace. It doesn’t work, however. Bugs happen, so the assumption is that when a bug is reported, Microsoft will act on it. Almost a year later—nothing has been done. Is anyone at Microsoft embarrassed about this, or about how much time it wastes for hundreds of thousands of end users who commit to their solutions only to find that the basic claims of the software’s functionality are false?

Reference: This issue is currently a known service disruption. Since around June 23, 2025, Microsoft has been investigating a backend problem where Loop task lists fail to sync correctly with Microsoft Planner, To Do, and Teams Tasks. This is affecting multiple organizations, and as of now, there’s no official fix released.

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Has any progress been made on Assigning Guests to a task. We love loop as a collab tool but this is hampering our progress with it.

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