Not able to find my yammer communities in Viva Engage

Question

Not able to find my yammer communities in Viva Engage

Ashwin Joishy 5

I am not able to find my yammer communities in Viva Engage.

Earlier I was using this group / community for all communicates related to Azure synapse link under Dynamic 365. If I access this link now it redirects me to my internal official communities.

https://www.yammer.com/dynamicsaxfeedbackprograms/#/threads/inGroup?type=in_group&feedId=14868684800

https://www.yammer.com/dynamicsaxfeedbackprograms/groups/32768909312

Can you help me find it correctly under yammer or Viva engage communities platform or any other ways you want me to access it.

Thank you

Austin-H 7,685 Reputation points Microsoft External Staff Moderator

2025-08-11T08:10:38.8133333+00:00

Hi @Ashwin Joishy

Thanks for your posting question in Q&A.

May I know if you have checked on Michelle's suggestions? Did her suggestions help you on this issue?
Based on my environment, I also clicked on the link and request to join in the group. After 2-3 days, I could access it normally. Please double-check if your company has any possible restrictions.

I am looking forward to your response.

3 answers

Your answer

Austin-H 7,685 Reputation points Microsoft External Staff Moderator

2025-08-11T08:10:38.8133333+00:00

Hi @Ashwin Joishy

Thanks for your posting question in Q&A.

May I know if you have checked on Michelle's suggestions? Did her suggestions help you on this issue?
Based on my environment, I also clicked on the link and request to join in the group. After 2-3 days, I could access it normally. Please double-check if your company has any possible restrictions.

I am looking forward to your response.

Answer 1

Vickram Kapoor 0

Hi @Michelle-N

I am already part of several Viva engage Microsoft communities.

I went to the Viva engage homepage and under Networks I selected Microsoft, but I'm getting the below error:

User's image

This error message shows even when I tried to access the below links directly

Viva Engage - F&O with Power platform

Viva Engage - Unified Admin and Developer Experiences

Can you help me out.

Thank you

Vickram

Michelle-N 12,520 Reputation points Microsoft External Staff Moderator

2026-01-27T13:18:06.9666667+00:00

Hi @Vickram Kapoor

Thank you for the update. I suggest creating a new thread and selecting the appropriate tag based on the issue you are facing. Thank you.

Answer 2

Michelle-N 12,520 Microsoft External Staff Moderator

Hi @Ashwin Joishy

Thank you for reaching out to the Microsoft Q&A Forum.

Based on what you've described, I understand that you're unable to find your "Azure Synapse Link for Dynamics 365" community in Viva Engage. When you use the old Yammer link, you are redirected to your internal official communities. It's possible that the community you are looking for has been transitioned or hidden in the move from Yammer to Viva Engage. The redirection to your default internal community might be happening because the old community is no longer in your list of accessible communities.

-Check your email: First, try searching your email inbox to see if the Azure Synapse Link community is listed among the communities you've joined. You might find a direct link to the community there.

-Explore the Viva Engage platform: Navigate to the Viva Engage homepage > Click on Communities > From there, go to My communities to see if it's listed.

In my test environment, with the first account, I needed to log in and request an invitation to wait for the admin to approve access to the platform. With the second account, I had to wait longer for approval compared to the first one. So, the issue might be that you should try logging into your account, submitting the request, and then waiting for the admin to approve it. User's image As a forum moderator, I can help guide discussions and share insights based on public documentation and community knowledge. We don’t have access to the detailed system needed to troubleshoot this effectively due to privacy and security constraints. We recommend contacting Microsoft’s support team directly, as they are best equipped to address and resolve this type of issue efficiently.

You can try the following steps and then check if it still happens or not. Thank you for your understanding

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread

Ashwin Joishy 5 Reputation points

2025-08-06T12:10:33.1033333+00:00
Hi @Michelle-N

Thank you for a quick response here .

From the earlier emails , I found this link to the community which is yammer link https://www.yammer.com/dynamicsaxfeedbackprograms/groups/32768909312

If I access it with existing login and with my company email , it shows nothing. I get a blank screen.

If I try to sign up again with my company email again , It says enter valid email address even though its correct . Find below the screenshot.

However if I try using my personal email, it says thank you for registration and I cannot verify it since I don't get any emails after that point.

From Viva engage homepage , I only see internal communities and no external ones are listed at the moment.
Michelle-N 12,520 Reputation points Microsoft External Staff Moderator

2025-08-06T12:27:14.1366667+00:00

Hi @Ashwin Joishy

Thanks for the update. I initially tried signing up as well, but I didn't receive an email. I then discovered that if you choose to log in instead of signing up, the request will be sent to the admin. In case you can't log in with your company email, try opening an incognito tab and logging in again. If that still doesn't work, the issue might be related to your company's policy. It might be worth checking on that.

Thank you for your understanding.
Michelle-N 12,520 Reputation points Microsoft External Staff Moderator

2025-08-08T08:41:54.1266667+00:00

Hi @Ashwin Joishy

I have tested this on two different tenants and was able to access it successfully, as shown in the two images below:

Could you please confirm if this is the community you are trying to access? I suggest you try logging in from a different computer to see if that helps. If it still doesn't work, I would advise you to take this issue to the Microsoft Tech Community forums. You will find experts there who specialize in Viva Engage and can provide more in-depth assistance. Thank you for your understanding. I hope this helps you solve the problem.
Ashwin Joishy 5 Reputation points

2025-08-08T09:52:34.4166667+00:00

Hi @Michelle-N Thank you for the details. Yes that's the community I was referring to.
I can try accessing it in different computer but I don't have it at the moment. :-)
However I am also trying to initiate a discussion with Community forum but I am not able to sign in at the moment as we might have some company restrictions. Once I clear it I should be able to initiate one.
Michelle-N 12,520 Reputation points Microsoft External Staff Moderator

2025-08-08T10:29:11.1333333+00:00

Hi @Ashwin Joishy

Thank you so much for the update! I'm glad we confirmed it's the right community. I understand about the current limitations. I hope you're able to test it on a different computer and sort out the company restrictions for the forums soon.

If you have any updates or need further support, feel free to leave a comment and let me know.

I've noticed a few other users have encountered similar issues, so your updates are very helpful. If possible, I’d appreciate it if you could help close this topic by selecting "Accepted this Answer". Doing so will mark the guidance as a solution for others facing similar issues and contribute to making this platform more helpful for the community.

Thank you for your understanding.
Ashwin Joishy 5 Reputation points

2025-08-13T11:08:26.4166667+00:00

Hi @Michelle-N

I see that because of our geo location change from US to EU we have this issue where I cannot see external communities and also cannot use work email from now on.
However , I tried from couple of personal email addresses and as you mentioned in incognito mode with log in approach , but looks like I cannot sign in with personal email addresses and need a work/school account to be setup.
Michelle-N 12,520 Reputation points Microsoft External Staff Moderator

2025-08-15T10:43:21.0433333+00:00

Hi @Ashwin Joishy

Based on my test environment, I was unable to test this using a personal account; it appears that only a work or school account can be used.

From what I can see, the community is still active. Therefore, I recommend that you wait and try to access it using your work/school account.

Thank you for your patience and understanding.
Michelle-N 12,520 Reputation points Microsoft External Staff Moderator

2025-08-26T09:31:56.55+00:00

Hi @Ashwin Joishy

It's been a little while, so I wanted to check in. Have you been able to access it yet? I was also wondering, do you have any other work/school accounts you could try? You could also try using a different network to see if that helps.

I look forward to hearing from you.
Ashwin Joishy 5 Reputation points

2025-08-26T10:29:44.22+00:00

Hi @Michelle-N

I am not able to access it yet unfortunately . I tried to post it in the community for some expert advise but no response yet on that one.
I have one work account which I created recently. But I get below error when I try to log in from that account.

Think I need to enable Viva engage from that account ? Not sure about it
Michelle-N 12,520 Reputation points Microsoft External Staff Moderator

2026-01-27T13:19:50.0633333+00:00

Hi @Ashwin Joishy

Sorry for the delay. If possible, could you please let me know whether you are able to access the community now? If not, could you help contact your IT administrator to have the license reassigned? Please keep me updated.
ashwin joishy 0 Reputation points

2026-01-27T13:25:57.4233333+00:00

Hi @Michelle-N ,

No luck yet. Right now I do not know how to be a part of this community now after migration from yammer to Viva Engage
Michelle-N 12,520 Reputation points Microsoft External Staff Moderator

2026-01-27T13:35:15.1033333+00:00

Hi @ashwin joishy

Thanks for your update.

After some time, I tested the two links you provided again, and I can’t access that community. It’s possible that after the migration, the Yammer link is no longer valid. So, if you can, please contact the owner of that community to get the new access link on Viva. Thanks for your patience.

Answer 3

Vincent Choy 10,730 Volunteer Moderator

Could it be that the group has been shutdown?

Ashwin Joishy 5 Reputation points

2025-08-06T10:20:49.7033333+00:00

Unsure about it to be honest. But its less likely to be shutdown as its used by many and still there were developments and new features being discussed actively.

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Not able to find my yammer communities in Viva Engage

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