Request refund for Microsoft 365 auto-renewal that I did not use

Question

Request refund for Microsoft 365 auto-renewal that I did not use

taituctiu 5

Hello, I recently noticed that my Microsoft 365 subscription was automatically renewed and the payment was charged to my account. However, I have not been using this service and I forgot to turn off the auto-renewal option.

I would kindly like to request a refund for this recent renewal charge, as I did not intend to continue the subscription.

Thank you very much for your support and understanding.

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2 answers

Answer 1

rongchun zhao 0

I just canceled the renewed subscription, but not being refunded. I want to know how do I get refund for the unwanted and cancelled subscription fee?

Stefan Blom 340.3K Reputation points MVP Volunteer Moderator

2026-04-22T23:58:34.9133333+00:00

@rongchun zhao,

The rules for refunds are discussed in the article at https://support.microsoft.com/account-billing/how-to-get-a-refund-on-a-microsoft-subscription-67dca30b-b323-44d5-acc2-e02f9902c472 .

Also, users here in Q&A report that the process may be slow, even if you are eligible for a refund.

If you have further questions for your peers in the forum, I recommend that you start your own thread. Use the Ask a question link. Good luck.

The current thread is old and it will be locked.

Answer 2

Stefan Blom 340.3K MVP Volunteer Moderator

See https://support.microsoft.com/en-us/office/cancel-a-microsoft-365-subscription-46e2634c-c64b-4c65-94b9-2cc9c960e91b .

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Request refund for Microsoft 365 auto-renewal that I did not use

2 answers