A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Hi Rigsaw, this is Marc. Thanks for reaching out to the community.
This can happen if searches are made too quickly, look automated, or don’t match typical user behavior. When that happens, features like puzzles, streaks, or bonus activities may be hidden temporarily.
The best steps are to pause automated or rapid searches, sign out and back into your Microsoft account, and try again after 24–48 hours. If the puzzle option doesn’t return, you can check your Rewards status at https://rewards.microsoft.com and, if needed, contact Microsoft Rewards Support through the Help > Contact Us link on that page.
Best regards,