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I accidentally reported an email as phising, how do I undo it?

Brynn Juanarena 20 Reputation points
2025-08-21T17:53:29.3333333+00:00

I accidentally marked an email as a phising email, how do I undo that?

Outlook | Web | Outlook on the web for business | Email
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  1. Killian-N 9,380 Reputation points Microsoft External Staff Moderator
    2025-08-21T18:28:40.0266667+00:00

    Hi @Brynn Juanarena,

    Thank you for posting your question on Microsoft Q&A Community. We're happy to help you with your concern.

    Regarding to your question, if you accidentally marked an email as phishing in Microsoft 365, it can be reversed. Here’s how you can undo it:

    1. Go to your Junk or Deleted folder and locate the email.
    2. Right click on the email and click Report > Not junk to reverse the action.
    3. If you reported it as a phishing, Right click on it and click Restore

    If the email is in Quarantine: (You'll need administrator permission to do this)

    1. Visit the Microsoft 365 Security & Compliance Center: https://security.microsoft.com
    2. Navigate to Email & Collaboration > Review > Quarantine. User's image
    3. Find the email you reported.
    4. Select the email and click Release message. User's image
    5. Then choose Submit the message to Microsoft to improve protection (false positive) to notify Microsoft and restore the message.

    User's image

    Hope my information helps. Please reach back again if you need further assistance.


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