Request to Merge Duplicate Microsoft Certification Profiles

Question

Full Name: Kadapa Haripriya Email: [priyaisu****@gmail.com] Phone: [removed] Candidate ID: B4A83F2A868BB019

I am trying to schedule the Microsoft AZ-900 exam but I’m encountering the error: ERROR_VUE_WIDE_BLOCK. Upon contacting Pearson VUE support, I was informed that two Microsoft certification profiles were created under the same email address after a password reset. This duplication is preventing me from scheduling the exam.

I kindly request Microsoft support to merge the duplicate certification profiles associated with my email so I can proceed with scheduling the AZ-900 exam.

Please let me know if any additional information or verification is required.

Thank you for your assistance.

Answer 1

Try support:

https://learn.microsoft.com/en-us/credentials/support/help

Support request:

https://support.serviceshub.microsoft.com/supportforbusiness/create?sapId=de16815f-2fa5-576e-4946-70cae21a4eeb

Answer 2

Good Day

My name is Mahubane Hendrick Makanatleng i am struggling to sign into my Microsoft pearson vue account. I have realized that i have created multiple accounts with my email ******@gmail.com.

thanks