New Outlook opening a blank email in addition to the "reply" email

Brian B 5 Reputation points
2025-08-22T13:57:35.2+00:00

When I hit "reply" or "reply all" to a message and start typing, outlook opens a second blank email and minimizes my reply message. I then find myself typing in the "TO" field of this new blank email. Super frustrating. Please tell me how to make it stop.

P.S. if anyone can tell me how to completely eliminate the new outlook I would greatly appreciate it. It is absolutely complete trash that should never have been pushed out. If you are a Microsoft developer, please, please beg your superiors to end this awful experiment. Why you take a good product and ruin it is completely beyond me. There are so many, many problems with it, it's not funny. Sorry rant over.

Outlook | Web | Outlook.com | Email

2 answers

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  1. TaoLi 103.4K Reputation points Independent Advisor
    2025-08-22T15:06:05.56+00:00

    Hello, thanks for your reply.

    Could you provide a screenshot to better understand the situation?

    To rule out a browser issue, I suggest trying a different browser to access the Outlook web and see if the issue persists.

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  2. TaoLi 103.4K Reputation points Independent Advisor
    2025-08-22T14:35:17.2666667+00:00

    Hello, welcome to the Microsoft Q&A forum.

    When you click Reply to an email, an input box will typically appear below the current window.

    I recommend opening Settings > Apps, finding and resetting Outlook in the app list, then opening Outlook and logging into your email again. See if replying to emails works correctly.

    These are my thoughts and suggestions, and I hope they're helpful.

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