Skype login lost

Question

Hello,

For some reason I've lost my sky ID and it can only allow me to reset my password, everytime i reset my password it takes me to this page and its into a loop

How to reset it? or how to link my paid skype account to another email ID like the one I'm using now?

Answer 1

Hi there, this is Marc. Thanks for reaching out the community.

If resetting is putting you in a loop, the best approach is to go through the Microsoft account recovery process instead of just the Skype page. You can try: Go to the official recovery page: https://account.live.com/password/reset and follow the prompts.

If you no longer have access to the old recovery methods, submit the Account Recovery Form (ACSR) here: https://account.live.com/acsr. Make sure to use the email/phone linked to your Skype ID and provide as much information as possible.

Regarding linking your paid Skype subscription or balance to another email ID, this unfortunately isn’t possible. Paid Skype accounts and balances are permanently tied to the original Microsoft account. To continue using your subscription, you’ll need to regain access to the original account.

Best regards,

Answer 2

Unfortunately, expired Skype Number can no longer be reactivated. The option to renew any Skype subscription was disabled in April this year.

https://support.microsoft.com/en-us/skype/skype-is-retiring-in-may-2025-what-you-need-to-know-2a7d2501-427f-485e-8be0-2068a9f90472

• What happens to my calling and Skype Number subscriptions  
• Existing calling and Skype Number subscriptions will continue to automatically renew until April 3, 2025 and will then remain active until the end of your active subscription period. The Skype Dial Pad is available to remaining paid users from the Skype web portal and within Teams Free.

Answer 3

Is this number shown as an active number on your Skype Number settings page?

https://secure.skype.com/portal/main-page?page=onlineNumber

Answer 4

this is the screen i'm getting