How to fix New Error: "Run-time error '53'" on Mac (Sequoia) while opening Word or Excel?

Question

I followed provided solution but still can not fix the problem:

How to fix New Error: "Run-time error '53'" on Mac (Sequoia) while opening Word or Excel?

Answer 1

Dear Jose Mireles Jr. Garcia
Welcome, and thank you for posting your question in the Q&A Forum.

Based on the information you’ve provided, Runtime Error 53 typically occurs when a program attempts to access a file that cannot be found. This error is common in Microsoft Office applications and may be caused by missing DLL files, corrupted registry entries, or incompatible software. I understand how frustrating this must be, and I’m here to help you resolve it.

According to my research, here are some troubleshooting steps you can try:

1. Remove problematic add-ins

• Open Word or Excel.
• Go to Tools > Templates and Add-ins.
• Uncheck any add-ins such as linkCreation.dotm or those related to Adobe.
• Restart the application and check if the issue persists.

2. Update Adobe Acrobat (if installed)

• Open Adobe Acrobat.
• Go to Help > Check for Updates.
• Install the latest version to avoid conflicts when opening files with embedded links.

3. Reveal and inspect the library folder

• The Library folder is hidden by default on macOS.
• Open Finder, then press Command + Shift + . (period) to reveal hidden folders.
• Navigate to ~/Library/Application Support/Microsoft and check for any missing or corrupted Office-related files.

4. Repair or reinstall Office

• Go to Applications > Microsoft Word/Excel, right-click, and choose Move to Trash.
• Then consider reinstalling an earlier version of Office that may be more compatible with your system.
• You can check available versions here: Office for Mac Update History

I hope this information is helpful. Please try these steps and let me know how it goes. If you encounter any new issues or have additional details to share, feel free to reach out — I’m always ready to assist you.

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Answer 2

It's most likely caused by an Adobe add-in. The necessary steps to correct irt vary based on specific Adobe, Office & macOS version combinations. You'd do best to contact Adobe Support & provide those details.