Where can I find the emails that are sent to a Teams Group

Question

Where can I find the emails that are sent to a Teams Group

Christine Collenette 0

Emails that are sent to a group email address (MS Team) are not found under files. Where are the emails directed or where can I find them. I tried setting up an alias to direct to an individual to monitoring but that doesn't work.

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Answer 1

Randy Baroja 19,650 Independent Advisor

Hi Christine,

Nice to meet you! My name is Randy and I'm an independent advisor.

Emails sent to a Microsoft Teams group go to the Microsoft 365 Group mailbox, not the "Files" tab in Teams. To find them, open Outlook (desktop or web) and check under Groups in the left pane for the matching Team. If you’d like those emails to also appear in members’ individual inboxes, the group owner can enable this in Outlook by going to Manage Group > Settings > Send all group conversations and events to members’ inboxes.

Hope that this helps.

Kind regards,

Michal Ziemba 271 Reputation points

2025-12-16T09:11:16.9333333+00:00

Hi @Randy Baroja I give it a try and I cannot find the team in Groups in Outlook as you suggested. I can find them using a "Discover Groups" button but I cannot add them to the view of groups. What is more interesting, all teams discovered, when you click them to see more details, under the Apps section, there is no "Mail" listed. If you compare it to the regular M365 groups it looks different. See screenshots.

I have checked my team in the M365 Admin center, under the "Teams & groups" -> "Active Teams & groups" in the settings of my team the option "Do not show team email address in Outlook" is disabled.
Any tricks you can share to get the mailbox of a team visible in groups?

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Where can I find the emails that are sent to a Teams Group

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