Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
Hi, I am using Microsoft Exhange.
How to display Recipient's name AND full email address in the 'To' field of Outlook 365
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 82%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGA%3C/text%3E%3C/svg%3E)
Gary A
0
Reputation points
I recently updated from Windows 10 to Windows 11 on my PC. I was previously using the desktop version of Outlook 2019. After the update to W11, when I opened Outlook, it defaults to Outlook 365. I was going to go back to Outlook 2019 but I understand support will be discontinued soon so will continue on with 365 (unless there is an advantage to stay w/ Outlook 2019??).
When I created an email in Outlook 2019, the recipient in the 'To' field showed the name AND the full email address of the recipient. In Outlook 365, it only shows the name. Is there an option to turn on which will include the email address in the 'To' field? Thank you.
Microsoft 365 and Office | Other
2 answers
Sort by: Most helpful
-
Gary A 0 Reputation points
2025-09-09T18:08:30.9433333+00:00 -
Gary A 0 Reputation points
2025-09-09T18:15:35.8466667+00:00 If I reply to an email, I see the sender's full name and email address in the 'To' field. If I create a new email, I only see the recipient's first and last name even though in that person's contact details the 'Display as' field shows the name and the email address.
-
Diane P 8,075 Reputation points Independent Advisor2025-09-10T02:18:33.8233333+00:00 When you click the To button, it doesn't use the display name field (new Outlook doesn't have an email display name field visible) . If you go into contacts and start the message there, it uses the name and address.
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 61%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
PDSF 0 Reputation points2026-02-10T18:42:11.33+00:00 So the answer is "it can't be done"? (Except by starting the email in the contact which is not a usable workaround.)
Sign in to comment -
-
Diane P 8,075 Reputation points Independent Advisor
2025-09-09T17:39:29.6+00:00 What type of email account do you have configured in Outlook? POP, IMAP, Outlook.com, or Microsoft Exchange?
Are you selecting the address from contacts, from the autocomplete list, or replying? The autocomplete list and replies should use the name and address.
Support for Office 2019 (and 2016) is ending on October 14, 2025. The office apps will continue to work but you won't get any security updates after that date. You should be ok for at least a few months into next year, but beyond that it really depends on your usage and whether you get a lot of files in email or from the web.
-
-
Gary A 0 Reputation points
2025-09-10T11:27:03.8266667+00:00 When I reply to an email received, the sender's full name and email address shows in the 'To' field. However, when I create a new email to someone in my contact list, only the first and surname shows even though their name and email address shows in the 'Display as' field of their contact.
-
Diane P 8,075 Reputation points Independent Advisor
2025-09-10T13:46:49.32+00:00 If you type the name in the To field and select it when it comes up in the autocomplete list, does it have the name and address or just the name?
Sign in to comment -