the sign in button on Copilot does no respond

Question

The Sign in button does not respond

Answer 1

Same issue for me. I tried the above solutions and some could not be executed (i.e.: I show no "Installed Apps" menu item) and the rest failed. Searching in Get Help troubleshooter told me to search for Copilot troubleshooter.

Answer 2

Same problem here. I'm using the Copilot embedded in Edge. Click on the Sign In button does nothing. The Maybe later button works.

Answer 3

i am logged in my account the the coploilt option in left most corner whenever i send msg it says to sign in but on clicking it does not respond i am very dissapointed pls work on it

Answer 4

Dear Lou

Welcome to Microsoft Q&A. I'm Haien from Microsoft Q&A.

May I ask if you have tried my suggestions for your case? I hope you can keep me updated on your issue in the future.

Your satisfaction is Microsoft's priority.

Warm regards

Answer 5

Dear Lou

Thanks for reaching out! Welcome to Microsoft Q&A. I'm Haien from Microsoft Q&A. 

Based on the problem description, "the sign in button on Copilot does not respond," this issue is often related to a conflict in the authentication process. The Windows Copilot app is a bit unique because its sign-in functionality is closely tied to your default browser, specifically Microsoft Edge, and your user account settings on Windows.

To help me provide the most accurate solution:

• could you please clarify if you are trying to sign in with a personal Microsoft account or a work/school account?
• You are using Copilot via app or browser?

Here are some effective ways to work on:

• Go to Settings > Accounts > Email & accounts and confirm your personal Microsoft account is listed. If Copilot is accessing the wrong account, try switching to your personal account in Settings > Accounts > Your info > Sign in with a Microsoft account instead.
• If you are using Copilot apps: Go to Settings > Apps > Installed apps > Find Microsoft Copilot in the list > Click the three dots (...) next to it > select Advanced options > First, try the Repair option. If that doesn't work, proceed with the Reset option.
• Open the Get Help app, search for "Copilot license troubleshooter" > follow the steps to check for firewall or network blockers.

For additional information, please visit these articles: I can't sign in to my Microsoft account - Microsoft Support and Copilot troubleshooters - Microsoft Support

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Warm regards