Azure Database for MariaDB server stuck in “Stopping” — but not actually stopping

Question

Azure Database for MariaDB server stuck in “Stopping” — but not actually stopping

François Chataigner 5

I am trying to stop our MariaDB instance, I have tried several times by clicking the "stop" button, and each time the notifications show "Stopping the Microsoft.DBForMariaDB server. Running..." but nothing happens, and the instance continues to run.

I know that the MariaDB services will go out of commission on Sept 20th, is that why I cannot stop it?

Kalyani Kondavaradala 4,600 Reputation points Microsoft External Staff Moderator

2025-09-15T08:45:00.78+00:00

Hi François Chataigner,

Any update on my previous response? Are you still seeing it as Stuck, if yes could please provide the details over the private message. If its resolved and If you've found a resolution, we’d greatly appreciate it if you could share it with the community, as it might benefit others.

Thanks

Kalyani
François Chataigner 5 Reputation points

2025-09-15T10:29:05.9866667+00:00

Hi, thanks for your help, I tried to stop the MariaDB instance again yesterday and it worked this time. Regarding your previous message, there were no issues in the resource health, and I waited >10mins several times, but nothing was happening and the instance kept running. I'm not sure what changed, but the issue is resolved now, thanks!
Kalyani Kondavaradala 4,600 Reputation points Microsoft External Staff Moderator

2025-09-15T11:06:08.3733333+00:00

Hi François Chataigner,

Glad to hear your issue has been resolved. As I mentioned earlier, the stopping process can sometimes take longer than expected, but it’s good to see that you were eventually able to stop the MariaDB instance.

Note: MariaDB services will be retried by September 19, 2025, Migrate from Azure Database for MariaDB to Azure Database for MySQL - Flexible Server to continue using the services

Thanks!

Kalyani

1 answer

Your answer

Kalyani Kondavaradala 4,600 Reputation points Microsoft External Staff Moderator

2025-09-15T08:45:00.78+00:00

Hi François Chataigner,

Any update on my previous response? Are you still seeing it as Stuck, if yes could please provide the details over the private message. If its resolved and If you've found a resolution, we’d greatly appreciate it if you could share it with the community, as it might benefit others.

Thanks

Kalyani
François Chataigner 5 Reputation points

2025-09-15T10:29:05.9866667+00:00

Hi, thanks for your help, I tried to stop the MariaDB instance again yesterday and it worked this time. Regarding your previous message, there were no issues in the resource health, and I waited >10mins several times, but nothing was happening and the instance kept running. I'm not sure what changed, but the issue is resolved now, thanks!
Kalyani Kondavaradala 4,600 Reputation points Microsoft External Staff Moderator

2025-09-15T11:06:08.3733333+00:00

Hi François Chataigner,

Glad to hear your issue has been resolved. As I mentioned earlier, the stopping process can sometimes take longer than expected, but it’s good to see that you were eventually able to stop the MariaDB instance.

Note: MariaDB services will be retried by September 19, 2025, Migrate from Azure Database for MariaDB to Azure Database for MySQL - Flexible Server to continue using the services

Thanks!

Kalyani

Answer 1

Hi François Chataigner,

Thank you for posting your query on Microsoft Q&A!

Yes, you are correct MariaDB services will be retried by September 19, 2025. But we still have time i will confirm after checking internally, can you please try below ones and let me know.

Check Resource Health: First, make sure to check the Resource health for your server in Azure. Sometimes there might be ongoing service issues or alerts that could prevent it from stopping.
Wait a Bit Longer: Occasionally, the stopping process can take longer than expected, especially if there are active connections or operations running on the database. If possible, give it some more time to see if it progresses to a stopped state.

https://learn.microsoft.com/en-us/azure/mariadb/migrate/whats-happening-to-mariadb

Note: MariaDB services will be retried by September 19, 2025, Migrate from Azure Database for MariaDB to Azure Database for MySQL - Flexible Server to continue using the services.

If the provided information helpful, do click "Upvote" and "Accept Answer" it will help others who might be facing similar challenges.

Thanks!

Kalyani

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Azure Database for MariaDB server stuck in “Stopping” — but not actually stopping

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