i bought a x box gift cards and it only shows half the code

Question

i bought a x box gift card and it only shows half the code.....what the heck

i feel i am being rob here

Answer 1

Hi Tomas Sanchez,

Thanks for reaching out to Microsoft Q&A!

I can understand how upsetting it must be to buy an Xbox gift card and only see half the code. That definitely shouldn’t happen, and you deserve to get the full value you paid for. Here’s what you can do to resolve this issue:

1 - If it’s a physical card:

• Make sure the code area isn’t scratched off incompletely or damaged.
• Sometimes the full code is printed across two lines or hidden under a flap.

2 - If it’s a digital purchase

• Check your email or purchase receipt for the full code.
• If you bought it from a retailer, log into your account and check your order history.

3 - If the code is incomplete or unreadable:

• Contact the store or website where you bought the card.
• If it was from Microsoft directly, go to Contact Us - Microsoft Support > Xbox > Subscriptions & Billing > Redeem a code.
• Be ready to provide proof of purchase (receipt, photo of the card, etc.)

Let me know where you bought the card, and I can help you find the right support channel. Don’t try guessing the missing part of the code, as it could lock your account temporarily. Avoid sharing the partial code publicly! Thanks for your time!

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Answer 2

I’m trying to scratch the code on the Xbox unfortunately I mistakenly peal some code off

Answer 3

Pls how can I get my first 5 code that peal off