Hello Pat, I am Henry and I want to share my thought about your issue.
Since the basic fixes failed, the issue is likely a corrupted cache or a deeper registry problem. Here are two solutions I can recommend to you.
Solution 1: Rebuild the Icon Cache. This forces Windows to recreate the files that store icon positions.
- Open Command Prompt as Administrator
- Copy and paste all the following commands at once and press Enter:
-
taskkill /F /IM explorer.exe
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cd /d %userprofile%\AppData\Local\Microsoft\Windows\Explorer
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del iconcache* /a
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start explorer.exe
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exit
- Restart your computer and test it.
Solution 2: Force a Full Reset of Desktop View Settings
- Open Registry Editor (press Win + R, type regedit, and press Enter).
- Navigate to this exact path:
HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell
- Right-click and Delete both the Bags and BagsMRU folders found under Shell.
- Restart your computer immediately.
After restarting, your desktop view will be fully reset. I hope this information and these keywords help point you in the right direction for your research. Let me know how it goes, and if this answer helps, feel free to hit “Accept Answer” so others can benefit too