How do I log in to my Microsoft email when authentication is locked out?

Question

I have a new iPhone and am locked out of authentication which is not allowing me to access outlook email.

Answer 1

Hello, thank you for reaching out to Microsoft Q&A.

May I please know what you mean by 'Authentication is locked out' here?

Do you no longer have access to the Security Verification methods, such as recovery Phone number or email address, to Verify Your Identity?

Or

You are trying to add your Microsoft account to the Authenticator app on your new iPhone and are being asked to verify your identity using the Authenticator app itself?

We will be waiting for your reply.