Imprime très pale avec des manques

COOP Santé Lac Masson 0 Reputation points
2025-09-26T19:57:09.49+00:00

Imprime très pâle et elle fait des lignes dans la feuille à la place des lettres donc devient illisible

Windows for business | Windows 365 Enterprise
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  1. Domic Vo 10,175 Reputation points Independent Advisor
    2025-09-26T21:11:23.98+00:00

    Dear Masson,

    Based on your description, this behavior may be caused by one of the following:

    • Low or depleted ink/toner levels
    • Clogged or misaligned print heads
    • Driver or firmware issues
    • Damaged or incompatible paper

    To begin troubleshooting, we recommend the following steps:

    1. Check Ink/Toner Levels: Ensure cartridges are sufficiently filled and properly installed.
    2. Run Printer Maintenance Tools: Use the built-in cleaning and alignment utilities available in your printer settings.
    3. Update Drivers and Firmware: Visit the manufacturer’s website to download the latest updates for your printer model.
    4. Inspect Paper and Settings: Confirm that the paper type matches your printer’s specifications and that print quality settings are correctly configured.

    If this guidance proves helpful, feel free to click “Accept Answer” so we know we’re heading in the right direction 😊. And of course, I’m here if you need further clarification or support. T&B, Domic.

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