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I added my work email to Outlook, but never added my personal email. I no longer work there and need to delete the work email, but cannot log in as I no longer have access.
How can I delete the work email if I cannot even open Outlook.
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Hi Deborah Santos ,
In Windows settings is your work account listed at all?
Is it listed under this heading? If it is use disconnect.
Yes, my work email is listed here. When I select it, a "manage" prompt comes up. When I click on that, it prompts me to sign in. I don't see a disconnect icon.
So its not showing this
Am I in the right place?
When I go into my accounts portal and try to sign in using my personal email, I get this popup.
My work email is listed there also, but I am unable to sign in as I no longer have access.
Thanks,
Deborah
Hi BryceSor,
I finally was able to find the disconnect and was able to delete my work email. Not sure why I couldn't find it before, but so happy to finally find it now.
Thanks so much for your help!
-Deborah
Great you sorted it Deborah, I should of post better screenshots, thanks for the feedback.
Just to make sure your computer is running right, right click the start button, open Terminal Admin, and type the following sfc /scannow then hit enter, this will check your computer and repairing is automatic, hopefully that will fix your control panel not opening correctly.
If there are issues it will create a log file which if you wish post back here and I will see if I can help you repair it.
Hi BryceSor,
I am clicking windows + x to run Windows Terminal as an administrator. Is this correct? I see Windows Powershell (admin) - is this the same as Terminal Admin?? If I click on that I get a popup asking if I want Windows Powershell to make changes to my computer.
As I am not sure I am in the right place, I have not gone further.
Thanks again for your great help!
Best,
Deborah
Hi Deborah,
Yes, you are in the right place, Terminal holds CMD, PowerShell and others, if you click on the chevron which will display the others if needed.
I use PowerShell admin mostly. If you type out sfc /scannow make sure you hit the space bar after entering c so there is a gap between c and /, you can also use copy and paste from what I have written as well.
Hi Again,
This is my screenshot from windows powershell. There is no dropdown box. Just want to be sure this is where I will type in what you mentioned?
Thank you again!
Deborah Santos
Are you using Windows 10?
Yes, that is the right app
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Control Panel (view by large icons) > Mail Applet (outlook) > in the resulting window > Email Accounts > Email Tab, if that mail account is shown select > Remove
You may need to set another mail account as the default first
Thank you but when I select Outlook under Control Panel, nothing happens. It buffers, but nothing opens up.
As Palcouk suggested, try the Mail applet in the classic Control Panel.
In a File Explorer window, you can type in Control Panel\All Control Panel Items in the address bar and press Enter. You should be presented with a view similar to the one in the screen shot below. Note that the screen shot is old, so you probably won't see Outlook 2013 and 32 bit, but you should see Mail. Double-click to open that item.
Hi Stefan, Deborah tried that before but it wouldn't open.
Hi Deborah, the folder you want is account and scroll down to other users
Hi Stephan,
I can go to Control Panel, however when I select Microsoft Outlook, it buffers for a few seconds and then stops. Nothing opens up. The same thing happens when I go to All Control Panel Items. I click on Mail, it buffers, then nothing opens up.
I don't know what to do about this!
Thanks,
Deborah Santos