New Outlook Reminder Notifications

Question

New Outlook Reminder Notifications

Michael Bertie 15

New Outlook is not notifying me of all of my reminders.

I have set a bunch of reminders in the new outlook calendar to help with tasks and duties for my job that repeat on a daily, weekly, monthly, and annual basis. After I first set them up, I needed to go into my settings because I wanted a pop-up window that made a sound and one that needed to be cleared so it wouldn't disappear if I happened to be away from my computer. This is how I make sure I don't miss an important task.

Once I got it running everything went smooth until I took 2 weeks off of work. When I came back, I didn't have a backlog of missed reminders like I should have. Even worse, I was now only receiving notifications for meetings. None of my daily or weekly reminders that I created were generating a pop-up notification anymore.

I have tried all the fixes suggested online like:

-Checking my windows notification settings

-Checking outlook notification settings

-Disabling Focus Assist

-Repairing New Outlook

-Removing and re-adding my email account

-Turning notifications off, restarting outlook, then turning notifications back on

None of them worked. If I log into old outlook, everything does work exactly how it should. All of my notification still pop-up and everything works. It is only an issue with New Outlook. The only way I can get the notifications to start up again is to go into my calendar and delete and re-create each and every reminder I have programed which is a lot of work, especially since it will just do it again the next time I am away from my computer for an extended period of time.

Denise Gee 0 Reputation points

2026-06-01T15:12:38.5233333+00:00

This is a silly phrase: "If reminders are critical to your workflow". Obviously reminders are critical to the workflow, or why would users even put them on their calendar? Unchecking the "Automatically dismiss reminders for past events" only works for so long. After a week or so they disappear. Why does Microsoft constantly feel the need to "fix" things that are not broken?

2 answers

Your answer

Denise Gee 0 Reputation points

2026-06-01T15:12:38.5233333+00:00

This is a silly phrase: "If reminders are critical to your workflow". Obviously reminders are critical to the workflow, or why would users even put them on their calendar? Unchecking the "Automatically dismiss reminders for past events" only works for so long. After a week or so they disappear. Why does Microsoft constantly feel the need to "fix" things that are not broken?

Answer 1

Anonymous

Hi @Michael Bertie,

Thank you for posting your question in the Microsoft Q&A forum.

I really appreciate the detailed explanation you shared. I understand how important those reminders are for staying on top of your tasks, especially when they span across daily, weekly, and annual duties. It’s frustrating when something that used to work smoothly suddenly stops, and I’m here to help you get things back on track.

From what you described, it sounds like New Outlook may be automatically dismissing reminders for past events, especially after you've been away for a while. This could explain why you didn’t see a backlog of missed reminders and why only meeting notifications are coming through now.

To migrate this, please try the following steps:

1/ Go to Settings > General > Notifications > Calendar

User's image

2/ Under the Calendar section:

Set Reminder style to Popup
Enable Sound
Check Show reminders on top of other windows
Turn OFF the setting for “Automatically dismiss reminders for past events”
Click on Save button

User's image

This last option is especially important, it ensures that reminders stay visible until you manually clear them, even if you were away when they first popped up.

You can find Microsoft’s official guide here for more details: Add or delete notifications or reminders in Outlook

I hope this information is helpful. Please follow these steps and let me know if it works for you. If not, we can work together to resolve this.

Thank you for your patience and your understanding. Should you have any questions or need further assistance, feel free to reach out at any time.

Warm regards,

As other users will also be searching for guidance in this community, clicking “Accept Answer” and giving it an upvote would be a wonderful way to amplify your impact. Your action not only helps others with similar questions find the right solution faster, it also highlights your role in shaping a more helpful and informed community.

Thank you again for your kind words, your thoughtful engagement, and for being such a valuable part of this space. Your contribution truly makes a difference!

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Michael Bertie 15 Reputation points

2025-09-29T22:37:35.7+00:00

My settings already match the example. The only difference is I do not have an option for Co-Pilot.
Anonymous

2025-09-30T21:50:05.5933333+00:00
Hi @Michael Bertie,

Thank you for your response and providing detailed information about the issue you're experiencing with reminder notifications in New Outlook.

After reviewing your case and referencing Microsoft’s official documentation, I’d like to share some insights and suggestions that may help resolve the issue:

New Outlook uses a modern, cloud-based framework that differs significantly from Classic Outlook. As a result, some features, including persistent pop-up reminders for tasks and recurring events, behave differently or are still being refined.

One key difference is that New Outlook automatically dismisses reminders for past events by default. This means if Outlook was closed or inactive (such as during time away), reminders may not backlog or reappear when you return.

To restore reliable reminder behavior, you can try the following steps:

Reset reminder system (Optional)

Close Outlook

Press Win + R, type: outlook.exe /cleanreminders

This refreshes the reminder system and may resolve lingering issues.

Additional suggestions

If reminders are critical to your workflow, consider temporarily switching back to Classic Outlook, which offers more consistent behavior for task and calendar notifications.

You can find more details in Microsoft’s official support article here: Outlook notifications aren’t working

We also recommend submitting feedback directly via Outlook:

Go to: Microsoft 365 Feedback Hub →Send Feedback→ Describe your proposal in detail

Sharing your experience through this channel is the most impactful way to advocate for a change that would benefit you and other users.

Your input is essential in shaping the future of Outlook, and I appreciate your partnership in making these products better for everyone.

Note: As community moderators, we kindly ask for your understanding that our access to internal development details is limited. Our primary role is to guide users toward the appropriate resources and support channels. While we may not have influence product design decisions and have limited access to internal development details , we’ll continue doing our best to support you within the scope of our responsibilities.

Should you have any further questions, please feel free to reach out.

Warm regards,

As other users will also be searching for guidance in this community, clicking “Accept Answer” and giving it an upvote would be a wonderful way to amplify your impact. Your action not only helps others with similar questions find the right solution faster, it also highlights your role in shaping a more helpful and informed community.

Thank you again for your kind words, your thoughtful engagement, and for being such a valuable part of this space. Your contribution truly makes a difference!

Note: Please follow the steps in our documentation to enable email notifications if you want to receive notifications related to this thread.
Julie Gilmore 0 Reputation points

2025-11-24T21:56:00.0533333+00:00

Thank you so much! Just what I was looking for!

Answer 2

Maryann Bouco 0

This did not help me. I could not set a sound and I DO NOT have copilot. Nor do I want it running my laptop for me.

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