Dear @Robert Bailey,
Thank you for posting your question in the Microsoft Q&A forum!
Based on your description, I understand that you're having trouble turning off Copilot in Word, even after following the instructions.
For better assist, please kindly let me know:
- May I confirm whether you have followed the instructions outlined in this document? Turn off Copilot in Microsoft 365 apps
- What specific instructions did you follow to try to disable Copilot?
- Are you receiving any specific error messages when you attempt to turn off Copilot?
If you are following the instruction turn off Copilot but the issue still persists, please contact your IT admin to remove your Copilot license in Microsoft Admin Center.
Note: Please note that our initial response does not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.
Please feel free to reach out if you have any questions or need further clarification.
Your understanding and co-operation are highly appreciated. I am looking forward to your response!
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