This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 21%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
The system keeps rebooting.
I keep getting the following errors:
The computer has rebooted from a bugcheck. The bugcheck was: 0x000000c4 (0x00000000000000f6, 0x0000000000002c2c, 0xffffbc832fb560c0, 0xfffff80df3f57d2c). A dump was saved in: C:\WINDOWS\Minidump\100225-42078-01.dmp. Report Id: c6528d93-b8c6-4816-8417-d803993dd59c.
The computer has rebooted from a bugcheck. The bugcheck was: 0x000000a0 (0x0000000000000001, 0x0000000000000006, 0xffff968c6a921060, 0x0000000000000001). A dump was saved in: C:\WINDOWS\Minidump\100225-24765-01.dmp. Report Id: d4e56a9c-f47f-44bd-8d02-33df4775d477.I have uploaded latest dumps to Dropbox https://www.dropbox.com/scl/fo/xarrgpag9ciqctmmftl5j/ABFlMEoX5zqb0jFwBKkaS8I?rlkey=navr039qzunxb9f0upgz6ksd8&st=8cjp8pd1&dl=0
Thanks,
Apostolos
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Hello Apostolos Dimopoulos
Thanks for getting back to us.
The new dump file is pointing to the cause of a driver left memory allocated, which can destabilize the system. This also point out that the faulting driver is aswNetHub.sys, which is also a driver from Avast.
May I know if this happen after you reinstall Avast?
Please let me know so we can work on this together.
Hello Apostolos Dimopoulos
Just checking in to make sure that you have received my reply. May I know if you have any updates in this?
Hello Apostolos Dimopoulos
It's been a while since we last heard from you. May I know if you need any further assistance?
Any feedback is appreciated.
Hi. I'm David, and I'm happy to help you.
The minidumps mention the driver "aswArPot.sys" as the cause of the crashes. This driver is from Avast Antivirus.
Temporarily uninstall Avast using the removal tool provided by the developer and see if the system will work stably.
Don't worry. You won't be left unprotected. When Windows Security detects that there is no third-party security software installed, it takes over.
If you want to install Avast again later, download and install the latest version from the official website.
If the crash occurs again after uninstalling it, please share the minidump it created.
Feel free to ask back any questions.
Thanks for the swift response David, so far so good. It has been an hour since I uninstalled and no further restarts have occurred.
In case someone else has a similar issue let me just note, that I had to go into safe mode to be able to uninstall
Unfortutately it happened again this time with the following error The computer has rebooted from a bugcheck. The bugcheck was: 0x000000c4 (0x0000000000000062, 0xffff858f772bbb10, 0xffff858fc5ff41a0, 0x0000000000000003). A dump was saved in: C:\WINDOWS\Minidump\100225-41531-01.dmp. Report Id: bd995fd4-c78f-42c7-b328-baa5b178d6cd.
I have uploaded the dump to https://www.dropbox.com/scl/fi/aw071ytkgrqn2ccywo489/100225-43531-01.dmp?rlkey=qc3c3c6dqqyi23iqptmfan3vd&st=nviyi4jc&dl=0
